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Support plans
Pay per job, or stop thinking about it.
Use us ad hoc and pay for what you need. Or put support, security and maintenance on a monthly SLA plan so it is simply covered. Both are fine – one is just quieter.
A real person answers
On-site and remote
All operating systems
Ad hoc or monthly SLA
Two ways to work with us
Ad hoc or SLA.
There is no wrong answer here. It depends on how much IT your business leans on, and how much of it you want to be thinking about.
Ad hoc support
You call when something needs doing. We quote or bill for the work. Nothing ongoing.
- No contract and no monthly commitment
- On-site and remote support available
- Hardware and software supplied as needed
- Good for occasional or one-off requirements
- Same people, same phone number
Monthly SLA plan
Support and maintenance covered on a monthly plan, sized around what your business runs.
- Support covered rather than billed per call
- Antivirus licences kept current across devices
- Network maintained, not just repaired
- Hosting and connectivity can be bundled in
- One predictable monthly invoice
- Nothing quietly lapses or gets forgotten
Plans are quoted per business – pricing depends on users, devices and what you include.
Plan building blocks
What can sit inside a plan
Most of what we do can be rolled into a monthly plan. Take all of it, or just the parts that keep you up at night.
IT Support & Consulting
On-site and remote support covering all operating systems - available ad hoc or through an SLA plan.
IT Sales & Procurement
We supply everything IT related - hardware, equipment and software - sourced and sized right for your business.
Antivirus & Security Software
Protection against malware and threats, set up and kept current across every device.
Network Management
Network design, installation and maintenance for your network.
Fibre & Wireless Connectivity
Fibre and wireless internet connections, installed and managed end to end.
Domains & Websites
Domain and website hosting. Website design and maintenance.
CCTV Installation & Monitoring
Camera systems designed around your premises, including monitoring.
Questions
Common questions
No. Everything we do is available on an ad hoc basis – you call, we do the work, you pay for the work. A plan simply makes it predictable if you would rather budget for it.
It is built around what your business actually runs. Support is the core of it, and antivirus, network maintenance, hosting and connectivity can all sit inside the same plan.
Yes. As you add staff, premises or equipment the plan gets revisited so you are not paying for cover you have outgrown or running short of the cover you need.
It depends on the number of users and devices, what is included, and whether connectivity or hosting is bundled in. Tell us what you run and we will put together a figure.
Get in touch
Tell us what you run. We will price it.
Give us a rough idea of your users, devices and premises and we will put together a plan that fits your business requirements.